Dear valued customer,
At Barbarika Perfume, we highly value your satisfaction and are dedicated to delivering exceptional service. To ensure effective communication, please adhere to the following guidelines when contacting us:
1. Contact Methods:
– Email: Please reach out to us at rahulramchandani7@barbarikaperfume.in for any inquiries, concerns, or support, and our team will respond within 24-48 business hours.
– Phone: You can contact our customer support team at 9694939317 during our operating hours, which are [hours of operation, e.g., 9 AM – 6 PM, Monday to Friday].
– Live Chat: Our website features a live chat option available during business hours for prompt assistance.
– Social Media: You can also reach us via direct messaging on our social media platforms, with a typical response time of 24 hours.
2. Response Time:
– Our team aims to address all inquiries within 24-48 hours, excluding weekends and holidays.
– For urgent matters, please utilize our phone or live chat services during business hours.
3. Order Inquiries:
– When reaching out regarding an order, please provide your order number and any pertinent details for prompt assistance.
4. Feedback and Complaints:
– Your feedback is greatly appreciated! If you have suggestions for enhancing our services or products, please feel free to email us or use the feedback form on our website.
– For any complaints, kindly contact us via email with a detailed description, and we will strive to resolve the issue promptly.
5. Business Hours:
– Our customer support team is available from [9:00 AM to 6:00 PM] on weekdays.
– Inquiries submitted outside of business hours will be addressed on the following business day.
6. Privacy and Security:
– Any personal information shared with us via our contact channels will be handled with strict confidentiality and solely used to address your query. Please refer to our [Privacy Policy] for more information.
Thank you for choosing Barbarika Perfume. We eagerly anticipate assisting you!